We offer various shipping options to fit your needs and budget. You'll see all available shipping options and their corresponding costs clearly displayed at checkout before you confirm your order.

Yes, we do! We understand that sometimes things don't work out. We offer a hassle-free return policy within a specific timeframe (details available on our dedicated returns page). You can easily return any unworn or unused handbag for a full refund or exchange.

We love rewarding our customers! Sign up for our email newsletter to receive exclusive discounts and be the first to know about upcoming promotions. You can also check our promotions page for current offers.

Absolutely! Once your order ships, you'll receive a confirmation email with a tracking number. This allows you to easily track your package's progress and know exactly when to expect your beautiful new handbag.

Our friendly customer service team is here to help! You can reach out to us through our convenient contact form, send us an email, or use our live chat feature. We're happy to answer any questions you may have about our handbags, your order, or anything else related to Potli.